Got Questions? We’re Here to Help Get You Started With Our Product.
1. General Questions
Why should we buy wet wipes?
Individually pack wet wipes are a must when it comes to personal hygiene, especially when access to water is limited.
Is there alcohol in your baby wipes articles?
No, our baby wipes contain no alcohol (means Ethanol and Isopropanol), it is also quite soap & parabens free. Our wipes are designed to be caring and gentle.
Are your Anti-Bacterial wipes fully effective against coronaviruses?
Yes, they are definitely effective against coronaviruses, including SARS-Cov-2
How do I dispose of wipes?
Please don’t flush in the toilet as it is not enough biodegradable in water, the wipes should be disposed of within a waste bin.
Do you have biodegradable wipes?
We are working to fulfill the European market needs by developing biodegradable wipes (pure flushable tissues for toilet use).
Can I print any colour design I choose? Even if not in a design template.?
All printouts are made with a CYMK + W digital press so your options are limitless. We can even print live and vivid photos.
Can I print any colour design I choose? Even if not in a design template.?
All printouts are made with a CYMK + W digital press so your options are limitless. We can even print live and vivid photos.
Production & Lead times
Our factory is in Istanbul-Turkey, we have a sister company in Cairo Egypt for making wet wipes, Air-fresheners, liquid soap, and further items, https://www.elnakhlacosmetics.com/
After final design confirmation your custom wet wipes will be ready for shipment in approximately 15 to 20 working days.
Yes! We would be happy to incorporate your specialized formulation to help you create new wipes, different aromas options are certainly available. All details of the formulation will be kept confidential.
Yes, we have an array of packaging for you to choose from, and we can create your private label through producing the order according to exact product specifications and requisites upon request. Please get in touch with us to choose one that fits your requirement.
Yes, our minimum order quantity varies depending on your product specifications and where is your destination.
Their shelf life is 36 months.
3. Sales, Delivery, and Logistics
Can I personally come and pick my order?
Yes, all of our customers are welcome to come to our office or factory in istanbul. Just let us know that you would like to come any pick up your order and we will inform you when your order will be ready for picking up
Do you have a discount policy on the large quantities ordered by your customers?
Yes, it depends on the quantity itself and the demand frequency per month.
How do you ship the wet wipes and how long does it take to get them?
Normally we ship the wet wipes by land freight since Istanbul is remarkably nearby to Europe, air-freight is valid upon request, shipping time is estimated according to the location of the consignee, it is 15 days up to 3 week as maximum, all shipments have tracking numbers. you will get an email from us as long as the order is shipped.
We almost deliver to all EU member states.
Are you capable of export your wipes sustainably, do you deliver everywhere in EU?
Sure, we have a significant production capacity which covers the local market in Turkey and all EU countries. We almost deliver to all EU member states.
Do you sell whole sale to distributor and resellers?
Yes we do. Since we are the manufacturers, we will even customize the foils to your liking and add your details too. Just email us on info@everestcosmetics.com